Articles

 Can I use a third party email system with your hosting?

We provide email service with spam filtering as part of our hosting service, so it's usually not...

 How can I control the Return-path header on email sent via PHP?

PHP scripts can send email using the mail() function.The mail function takes 3-5 parameters (the...

 How do I configure Outlook Express?

This article will walk you step by step through configuring Microsoft Outlook Express 6 for use...

 How do I create a contact form that will send an email?

Built into the CPanel control panel is a form mailer script you can use to send the results of a...

 How do I enable SMTP Authentication in Microsoft Outlook?

For most of the later version of Outlook, enabling SMTP Authentication can be done by following...

 How does the spam filtering work?

Our servers use a Spam Assassin to filter incoming emails for spam. Our installation of Spam...

 I'm receiving a "503 Valid RCPT command must precede DATA" error when sending mail.

This error may indicate that you have neglected to set up smtp authentication in your mail client...

 Troubleshooting email

Many of the support requests we receive are related to email, so this article is intended to help...

 What can I do to reduce spam in my inbox?

By default, the email service we provide you along with your hosting is outfitted with a...

 What can I do to reduce spam that comes through even after enabling the spam box?

If you have enabled the spam box option under SpamAssassin in cPanel, by default anything that...

 Why am I getting a Domain has exceeded the max defers and failures per hour error?

As of the release of cPanel 11.32, to which we upgraded in early March 2012, a new feature...

 Why do some people who send me email get a bounce with the error message host lookup failed ([IP Address] does not match any IP address for [hostname])

In February 2013, we implemented strict reverse dns requirements for mail servers connecting to...