Articles

 Aside from your site builder, are there other free site editor options?

If you find you don't care for our online site builder, there are other free software packages...

 Can I add a dedicated IP address to my hosting?

Yes, you can. You should only order a dedicated IP address if you plan to conduct financial...

 Can I automatically direct visitors to my site to use secure URLs?

Yes, you can - provided that you are using our dedicated IP plan, and have purchased a secure SSL...

 Can I host multiple sites on a single hosting package?

Yes, with the exception of the smaller 5/50 plan you can! To add a second (or third, fourth,...

 Can I point my hosting elsewhere and just use your email services?

No, we do not support this configuration. We are a website hosting company, and you should either...

 Can I preview my website before it has been pointed to your servers?

Yes, you can! To experience your site properly as it exists on our servers, on most Windows based...

 Can I use a third party email system with your hosting?

We provide email service with spam filtering as part of our hosting service, so it's usually not...

 How can I create an email form?

Built into the CPanel control panel is a form mailer script you can use to send the results of a...

 How can I force visitors to my website to the www or non-www URL?

When you host your website with us, visitors can reach your website using either the www or...

 How can I point multiple domains to my hosting plan?

You may wish to point multiple domain names to the same site. This is common when you have...

 How can I retrieve or reset a forgotten cPanel, FTP or Frontpage password?

With our cPanel hosting, your control panel username and password are also your FTP username and...

 How can I transfer my hosting to MEDIASERVE with no downtime?

If you plan your transition properly, your site users won't even be able to tell you've changed...

 How do I access my website control panel?

You can access your hosting control panel via a direct link, or through your MEDIASERVE account....

 How do I upload files via FTP?

FTP is used to upload files to MEDIASERVE hosted web sites and media streaming servers. This...

 How does the SSL certificate order process work?

A SSL certificate enables the use of https:// secure URLs on your website, encrypting all data...

 Is your hosting PCI compliant?

Yes, our hosting is PCI compliant. However, a PCI scan of your site hosted with us will generally...

 Why do you forbid me from pointing my hosting away and just using you for email?

Sometimes clients point their hosting records (the www and @ DNS A records) away to another...

 Why do you require me to use your dns servers for hosting?

One of the requirements in our terms of service that people occasionally ask about is the...